No-fault accident? You pay nothing.

Vehicle Replacement Made Easy

Free if you were not at fault. We put you in a like-for-like replacement vehicle and recover every cost directly from the at-fault insurer.

£0
Excess to pay
Like-for-like
Replacement vehicle
24/7
Claims support
Premium replacement vehicle on the road
Like-for-like replacement

Your replacement, delivered to your door

£0
cost to you
Fully
indemnified
Back on the road, fast

Minimal disruption after a no-fault accident

To ensure you get back on the road with minimal disruption, we promptly provide a replacement vehicle, securely store your damaged vehicle, and carry out the necessary repairs — all at no cost to you when you were not at fault.

A replacement vehicle

We promptly provide a like-for-like vehicle so you can get back on the road with minimal disruption.

Secure storage

Your damaged vehicle is recovered and stored securely while your claim is handled.

Quality repairs

We carry out the necessary repairs to return your own car to you in the condition it should be.

How it works

A simple, four-step process

From the moment you call, we take the stress off your hands and keep you moving.

01

Report your accident

Call us or start your claim online immediately after the accident — day or night.

02

We confirm fault

We verify the accident details and confirm the other party was at fault.

03

Get your replacement

A like-for-like replacement vehicle is delivered directly to your home or workplace.

04

We handle the rest

We manage storage, repairs and recover every cost from the at-fault insurer.

Why choose Assura

Everything handled, nothing to pay

No excess to pay

Because we claim against the at-fault party, you don't pay an excess and your No Claims Bonus is protected.

Like-for-like fleet

From everyday cars to prestige and commercial vehicles — matched to your own make, model and spec.

Fast turnaround

Replacement vehicles delivered quickly, often the same day, so you're never left stranded.

Fully indemnified

In the unlikely event costs can't be recovered, you're protected from paying the difference.

Transparent contracts

Everything is explained in plain English before you sign. No hidden fees, no surprise charges.

End-to-end support

One dedicated team manages your claim from first call to final repair.

Questions answered

Frequently asked questions

Yes. If you were not at fault, our service is completely free to you. We recover all of our costs — the replacement vehicle, storage, recovery and repairs — directly from the at-fault driver's insurer.

Ready to start your claim?

Speak to our team straight after your accident. It takes minutes to get started, and if you weren't at fault it costs you nothing.

  • Confirm the accident details with our team
  • We verify the other party was at fault
  • Your like-for-like replacement is delivered
  • We handle storage, repairs and recovery
Call us now0203 633 7696Email usclaims@assuramotorgroup.co.uk

Available 24/7 for accident support and replacement vehicles.